Returns & Exchanges
At Actively Black, we stand behind the quality of our performance gear and want you to be fully satisfied with your purchase. If you are not completely happy, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure all original tags are present and the garment is in its original condition.
- 4.Receive Refund or Exchange
After our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.