Frequently Asked Questions
Everything you need to know about your Actively Black experience.
What is the shipping timeframe for my order?
Standard domestic shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items with original tags attached. To initiate an exchange for a different size or color, please visit our online returns portal.
How should I care for my performance athleisure wear?
To maintain the integrity of our premium fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, Actively Black ships globally. Shipping rates and delivery times vary by country and are calculated at checkout. Please note that international orders may be subject to customs duties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible payment options through services like Afterpay and Klarna.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size guide with measurements. Our performance gear is designed for a true-to-size fit, but we recommend sizing up if you prefer a more relaxed feel.